We believe most questions can be solved by visiting our help center. If you are still needing assistance please use our online chat option for immediate assistance or our email option for assistance within 24 hours.
DUE TO AN INCREASE IN CUSTOMER REQUESTS THERE MAY BE A SLIGHT DELAY IN RESPONSE. WE ASK USERS NOT TO SUBMIT MULTIPLE REQUESTS FOR THE SAME QUESTION, COMMENT OR CONCERN. THANK YOU FOR YOUR UNDERSTANDING.
My course is not showing as 100% complete.
If your course is not showing as 100% complete please make sure you have used the “mark complete” button located at the bottom of any associated handouts to mark them as complete. Please note the system may also take a few minutes to update your course status to 100% once completed.
How long does auto-reporting take?
Courses can take up to 72 hours after course completion to appear on your CE transcript.
I can't view a course/course won't load.
If you are having problems viewing a course please try clearing your browsers cache or try using a different web browser prior to contacting us to determine if it is an issue with your browser.
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